Privacy Policy
At Siena Artisan, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing details, and shipping information when you place an order, request a service, or contact us. Additionally, we may collect non-personal information like your browser type, device information, and website usage data.
How We Use Your Information
Your information may be used for the following purposes:
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To process and fulfill your orders for custom artwork, framing, candles, or woodworking services
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To communicate with you regarding your orders, inquiries, or requests
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To provide customer support and updates about our services
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To improve our website functionality and user experience
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To send promotional updates and offers, if you have opted in
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your details with trusted third parties that help us deliver our services, such as shipping providers and service partners, only to the extent necessary to complete your order.
Data Security
We take reasonable precautions to protect your personal information against unauthorized access, alteration, or disclosure. While we use secure methods to safeguard data, no method of transmission over the internet can be guaranteed as completely secure.
Opt-Out Instructions
If you no longer wish to receive promotional emails or updates from us, you can opt out at any time by contacting us at [email protected] or by following the unsubscribe instructions in our emails.
International Users
As Siena Artisan operates worldwide, your information may be processed in different countries. By using our services, you consent to the transfer and storage of your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
